LG Xenon GR500 Phone, Red

6 Responses to “LG Xenon GR500 Phone, Red”

1. A. Tran on April 21st, 2010 8:20 pm

   This LG Xenon is the worst phone EVER! There is no such sync software for this stupid phone and the phone always lock up….this is such a junk phone….no wonder it’s a FREE phone….damn, i am stuck with this junk phone for 2 years….:( DON’T get this phone, or you’ll regret it.
   
   Rating: 1 / 5

2. Joy M. Baker on April 21st, 2010 11:11 pm

   I purchased the phone in October of last year- It worked wonderfully and I loved it for the first several months. It’s cute, gets great reception, and has the best camera I’ve ever had in a cell phone. Then it started shutting off occasionally when I would slide it closed. It was annoying but not that big of a deal. And then three weeks ago, the touch screen stopped working completely. (When the touch screen doesn’t work, you can make and receive calls, and send texts, but that’s about it. You can’t check incoming texts, set alarms, check your calendar, etc. And these are all functions I use on my phone regularly.) It started working again before I had a chance to take it to the AT&T store and worked fine UNTIL this past weekend- My touchscreen stopped working for almost an entire day, then started working only occasionally. Sometimes when I can get the screen to respond, it doesn’t respond in the spot I touch, but it just usually doesn’t work at all. I went to the ATT store and they told me to call the 800 number and they would most likely replace it. While the guy who was waiting on me was getting the number, I asked if there were a lot of problems with this phone- he looked at me, paused, and then said, “Yeah, there are, I’m not going to lie to you.” If the salesman is admitting there are problems, there must be a lot! I called the number – they were very nice and are sending a replacement without too much resistance, but now I have to wait 5 business days for it to ship and in the mean time, won’t be able to receive texts, which I use quite a bit for communication in my job, and I’m going to have to buy an alarm clock.
   Rating: 1 / 5

3. S. Lahrim on April 21st, 2010 11:56 pm

   This phone did not last 4 months. this phone is a faulty product and ATT is making a lot of money selling along with the insurance and deductible fee. When my screen cracked I contacted ATT and they were not able to help at all with the hardware, they referred me to LG manufacture. I contact them and they asked me to send them my phone. After one week they contacted me and asked me to pay $95.00 to replace the LCD screen. ATT and LG are the only one making BIG PROFITS selling this LG-Xenon GR500. STAY AWAY even if they give it to you for free.
   Rating: 1 / 5

4. Carrie Umetsu on April 22nd, 2010 2:17 am

   I got this phone after suffering with a motorola missing a button for a year.
   
   Here’s my honest opinion:
   
   After calibrating the touchscreen, it works fine. Yeah, sometimes I hit buttons I don’t want but that is just a touchscreen flaw in general (happens on Iphones and my tablet laptop too).
   
   I love the qwerty keyboard. It’s great for rapid texting.

   I agree with the other reviewers complaining about its fragility because I had an LG phone before that broke without any real stress on it. I just know that now I have to be careful.

   However, as long as you’re careful and don’t expect this to be the end-all of phones you won’t be disappointed.
   
   Rating: 4 / 5

5. Shelly Burnham on April 22nd, 2010 2:28 am

   I have had this phone for almost a year. Like many people I originally had trouble with putting in my contacts (names and numbers weren’t showing up correctly), but putting in the area code with each number and taking out the battery & putting it back in solved the problem within the first two hours & haven’t had a problem since. I love the slide out, backlit keyboard, the ability to customize a shortcut menu, the number & variety of shortcut menus (love the menu at the top of the phone near the battery icon!), and the ability to do two things at once (begin a message or calendar entry while making phone calls). I have a cheap clear case on mine but the phone seems sturdy enough with no scratches a year later. You can adjust many things including brightness, level of feedback on touchscreen, and screenlock time under settings. You can also recalibrate the touchscreen (use a small, pointed object for better accuracy). I like that I can use my fingernails on the screen, as opposed to ones like the iphone screen which I always hit the wrong key on.
   
   My number one complaint is that it doesn’t sync with Outlook, but it turns out a lot of phones I’d expect to don’t (Samsung impression) as well and I should have asked instead of assuming. #2 complaint: doesn’t utilize memory card! You can’t save texts,contacts, memos, tasks, or calender entries onto the memory card. You can save pictures and music though. They divide up the internal memory into 150 texts only (way too few for many people), 500 calender entries, 100 tasks, 30 memos, etc. It seems like you should be able to at least customize this if I can’t save to the memory card (I don’t use tasks, so I’d like to convert that to texts). Finally, it should have a headphone jack or provide a converter. My old sony w810 provided a great converter so I don’t understand why this one doesn’t. I used to always listen to music on my phone & have not bothered to in the last year. If LG fixed these three things, I would have given it 5 stars. With a little improvement, could be the perfect alternative to smartphones and their ridiculously priced monthly data packages!
   Rating: 3 / 5

6. Doak on November 5th, 2010 11:15 pm

   Phone fuckin sucked so I got an iPhone 4!!! The xenon was the worst phone I have ever used!

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